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Shipping

We strive to get our customers wonderful products in the fastest time possible. Most orders are shipped out same day Monday-Friday. We stive to provide the best service .

 

FREE Standard Shipping for the the United States shipped via USPS

  • Usually arrives in 5-7 Business Days
  • All fully refunded orders will incur a standard shipping fee of $5.00.
  • We do NOT TAKE BACK OPENED ORDERS or WORN ITEMS
  • Shipping Fee is not refunded 
  • Federal Holidays, Saturdays and Sundays do not apply.

Priority Shipping for the the United States shipped via USPS

  • Usually arrives in 1-4 Business Days
  • Federal Holidays, Saturdays and Sundays do not apply.

Express Shipping for the Continental United States shipped via FedEx

  • Delivery in 3 Business Days for orders placed by 1 P.M PST Monday-Thursday
  • Federal Holidays, Saturdays and Sundays do not apply.

2nd Business Day for the Continental United States shipped via FedEx

  • Delivery in 2 Business Days for orders placed by 1 P.M PST Monday-Thursday
  • Federal Holidays, Saturdays and Sundays do not apply.

Next Business Day for the Continental United States shipped via FedEx

  • Next Business Day delivery for orders placed by 1 P.M PST Monday-Thursday
  • Federal Holidays, Saturdays and Sundays do not apply.

United States Ground shipped via DHL

  • Most orders arrive in 4-20 Business Days
  • $35 flat rate
  • Customer is responsible for all international custom and duty fees. These are in addition to, and not included in, the cost of shipping.

United States Ground Priority shipped via DHL

  • Most orders arrive in 1-4 Business Days
  • $75 flat rate
  • Customer is responsible for all international custom and duty fees. These are in addition to, and not included in, the cost of shipping.

International Shipping shipped via FedEx

  • Flat rate of $49.99 for any order under $1000 for most countries besides the following:
  • Slovenia, Lithuania - $75
  • Estonia, New Zealand, Tanzania, Tunisia - $80
  • Czech Republic/South Africa - $90
  • Australia, Ukraine, Hungary, Mauritius - $100
  • Most international orders arrive in 10-15 business days
  • Customer is responsible for all international custom and duty fees. These are in addition to, and not included in, the cost of shipping.
  • If package is refused when delivered, customer is still responsible for duty/custom fees incurred
  • We do not ship to Greece
  • We take no responsibility for charges incurred on international credit card purchases that convert USD into Euros and Euros into USD.  Please read all of your terms and conditions on your credit card for international purchases prior to placing orders with us.

In-Store Pickup

  • Get free shipping by picking up your order at our Thousand Oaks location.
  • You will be notified by e-mail when your order is ready for pickup.
  • Orders are usually ready for pickup in 1-2 business days.

Out of Stock/Backordered Merchandise

  • While we do our best to keep all items on our website in stock, there may be instances when an item you order may not be available, in which case we will notify you via e-mail with alternate choices. If we do not receive a reply within 7 days the order will be canceled and the customer will be issued a store credit for the amount of the purchase.  You may then request a refund or use that store credit to place another order.

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